When you think about tools for remote working and chatting online, one of the first names in your mind is Zoom. But its popularity has opened the door for cyber criminals. They’re using its name to steal sensitive data. Researchers have discovered at least six convincing-looking download sites. They’re not

In this article, we outline the key areas to cover when changing IT provider. This is going on the assumption that the business has either: 1) A fully outsourced IT company is providing relevant IT services. 2) Internal IT department/staff that require 3rd party support for certain aspects of the

Microsoft has been playing catchup with Zoom since the lockdown started.  A massive influx to both the platforms saw a focus of attention on the two popular software service.   Many times we’re asked which should we use?   Which one is better, and why?   Well, these questions are

Our in-house cyber security expert is now recommending local businesses act immediately to secure their IT infrastructure and online services.   A highly complex password and multi-factor authentication are now just basic security measures all businesses should have in place. Here are the three items you need to enforce across

We all know that first impressions matter a lot. When it comes to new employees starting in your company, you have an excellent opportunity to make the transition into the new role as smooth as possible and impress them using technology.   In this article, we will discuss some of

Managed Service Providers (or MSPs) don’t always get a seat at the boardroom table when their clients are are putting together forecasts on a quarterly or yearly basis. Many providers are looked at as “fixers” – and not necessarily as useful, strategic planners that can help to drive the same

Computers that have passed through the healthcare industry are some of the most valuable buys on the black market and dark web. What should healthcare companies and institutions do with their old or spent hardware – that once contained patient data? Improper disposal of sensitive information can potentially compromise thousands

If you’ve been using Microsoft Teams for some time now, you’ll know how powerful it is for online collaboration between you and your colleagues. Teams have many features, and there’s one that you might not know about – that is the ability to make and receive telephone calls. It’s an